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Archive for July, 2009

Request for your advice and help about customer privacy vs. product usefulness

Tuesday, July 28th, 2009

We ask the online community for advice about our offering.  As you know, we here at FWC are pretty rigorous about protecting our customers’ privacy.  We believe that at a time when people feel vulnerable enough, the last thing they want to worry about is their privacy online.  So, we don’t require people to enter information like monthly salary or any information that would link them to an employer.

Several of our customers have suggested that we should include a function in our service where we are able to calculate a potential severance package based on dollar amounts rather than according to the length of service.  This is easy enough for us to do.  However, to incorporate this function, we would need to ask for salary information, information which we had originally thought people would not want to share with us.  We wanted to reassure customers up front that we would protect their privacy.  One of the ways that we do that is by not even asking for or requiring that information.

It’s easy enough for us not to make this function mandatory.  We can design our system so that this information is not mandatory.  If the customer does not provide us with that information, then we can design the system so that it bypasses that function.

However, the issue that we are wrestling with is this: will we turn off customers by even asking for that information, even if we tell people upfront that the information is not mandatory and disclose how we will use that information?  The last thing we want to do is scare off customers before they complete the buying process, especially if the core information we provide does not require us to know monthly salary information.

Some employment news and our offering for small to medium sized employers

Tuesday, July 28th, 2009

There’s been a just a ton of news about employment statistics in Canada lately. Some interesting ones that we have come across include:

http://layofftracker.blogspot.com/2009/07/bell-helicopter-layoffs-150-workers-in.html

and from Canada.com:

http://www2.canada.com/windsorstar/news/editorial/story.html?id=d85325d6-cdd6-41fc-aab5-5923d98da3ce

We’ve received interest from a number of small to medium sized businesses who have asked us whether we can help them. You’ve seen in our earlier post that we can. We are also developing an employer-oriented offering that helps employers understand their rights and obligations when they want or need to dismiss an employee and want to do the right thing by treating them fairly. Until we finish that offering, employers can contact us to purchase bulk access to our Severance Package Calculator: info@firedwithoutcause.com. The legal information on our site remains valid for employers and the Severance Package Calculator provides objective assessments of past cases which apply whether you are an employee or an employer.

Wrongful dismissal cases decided in other Provinces still relevant when analyzing your own case

Tuesday, July 21st, 2009

For the past couple of weeks, several of our visitors and customers have asked whether it matters that their reports generated by our Severance Package Calculator show cases from Provinces other than those in which they live.  It doesn’t.  Here’s why.

I’ve mentioned in earlier posts that the law governing reasonable notice is governed by two basic sources of law: statutes (government-made law) and common law (judge-made law).  Employment standards statutes are laws passed by our elected officials to regulate certain aspects of employment.  All Canadian provinces and territories have enacted employment standards statutes.  Each of those statutes have sections on the minimum amount of notice that an employer must give to an employee if the employer intends to terminate an employment relationship.  In theory, this would mean that the Province in which you live has an important influence on the law governing your severance; however, in practice, the Provinces have similar, if not identical, minimum requirements and so that impact, in practice, has little influence.

More importantly though, the common law governing reasonable notice appplies across Canada.  To fully understand this effect, you need to understand three concepts: legal precedent, paramountcy, and comity.  I’ll talk about each in turn:

Legal Precedent: This is the concept that cases should follow legal concepts established by previous cases.  So, if one judge applies the law to a certain set of facts, a judge in a future case faced with the identical set of facts should decide the case identically.  A courtroom lawyer’s skill is often found in helping a client present a different set of facts to avoid having previous decisions apply to their client’s case.  Or, a lawyer will try to present their client’s case such that they can argue that the case is identical or similar enough to a previous case such that the judge should decide the case exactly how the previous judge did.  This concept enables lawyers to assess their clients’ case with reasonable confidence.  Without this principle, no one could advise a client as to how a case would be decided since there would be no certainty as to what previously established principles would apply to a case.

Paramountcy: Courts follow the law established by higher level courts.  Canadian courts generally follow a hierarchy with appeal courts having “higher” precedence over trial courts.  The most authoritative court is the Supreme Court of Canada.  All other courts in Canada must follow the decisions and reasoning established by the Supreme Court of Canada, especially if the facts of an individual case engages a principle addressed by the Supreme Court.  In turn, the Supreme Court of Canada restricts itself, generally, to addressing only those cases in which they can establish rules that would apply generally across the country or describe broad principles of law.  It will also resolve situations where different provinces have established different ways of approaching a problem where the country would benefit from harmonizing those approaches.

Provincial appeal courts (also called appellate courts by lawyers) are the next level of court in the hierarchy.  They oversee the consistency of legal rules within the Province over which they preside.  As the courts describe it, they often ensure that trial courts are applying the law consistently, correct errors, and are often the front line in establishing rules in novel areas of law.

The trial courts are the frontlines in Canada’s justice system.  It’s in these courts that you see the kinds of trials akin to those you see on T.V., with witnesses, documents, sharp arguments, and juries.  Broadly speaking, trial courts decide the facts of a case, especially when people don’t agree on the facts; and then they apply the prevailing law to those facts and render a verdict.  Trial courts must follow the decisions and reasons established by their appeal courts.

Comity: This is the idea that courts will respect the decisions and legal principles rendered in other provinces.  For example, a B.C. court is not constitutionally required to apply the same rules established by a trial court in Ontario.  However, that trial judge will, where appropriate, follow the decision of the Ontario judge to ensure that legal principles are applied consistently across the country.  The difference though is that a B.C. court may choose not to follow that decision and may openly disagree with the decision - which is how different Provinces may end up with different approaches to the same legal problem, requiring the Supreme Court of Canada to resolve the difference.  If a B.C. trial court judge disagrees with the rule established by his or her court of appeal, that judge should not refuse to apply that rule (though it does happen from time to time); they must follow their Court of Appeal or the Supreme Court of Canada.  In contrast, they can choose to accept or reject the reasons employed by an appeal or trial court in another Province.  However, more often than not, the trial courts will consider and apply appellate court and trial court decisions rendered in another Province even though they don’t have to because of the principle of comity.

So, what does this all mean for our case report?  The legal principles that govern the calculation of notice periods is standard across the country.  The Supreme Court of Canada has consistently affirmed principles that have harmonized laws across the country.  Provincial appeal courts have upheld those principles.  Therefore, it’s left to the trial courts to apply those laws to the facts that they decide.  Those facts are always changing from case to case.  If the principles are well-established, a judge will try to decide a case consistently with previous cases that have similar facts. This is how FiredWithoutCause.com works.  We have catalogued Canadian wrongful dismissal cases according to certain variables that are nearly universally applied in all cases because the common law establishing those variables have been affirmed by the Supreme Court of Canada and appellate courts across the country.  A lawyer analyzing your case would not focus so much on the applicable legal principles since they are well known.  Instead, lawyers will focus on the facts of your specific case, targetting the variables we use at FiredWithoutCause.com, to assess what a reasonable notice period might be.

So, if you were to give our case report to a judge, that judge would theoretically go down the list this way - comparing cases with facts similar to yours:

  • Supreme Court of Canada cases;
  • appeal court cases in the same province;
  • appeal court cases in other provinces;
  • previous trial court cases decided in the same province;
  • previous trial court cases decided in other provinces;

So, when you see cases that are decided in other provinces on your report, that’s because if your case was decided by a trial judge, that judge would be looking at cases from across the country - focusing on those cases with facts similar to yours.  By combining cases from across the country, we are able to provide a larger sample of cases to analyze and we believe that it provides more relevant results for you.  Practically speaking, when it comes to calculating severance packages, it’s often more useful to find and understand those cases with relevant facts that are as close to yours as possible regardless of where they were decided, rather than focusing on cases decided by courts within your Province.

The four variables to calculate wrongful dismissal notice periods

Friday, July 17th, 2009

In our last post, I talked about how courts will assess an appropriate notice.  This week, I want to address the variables that are most commonly used by courts when they assess a notice period.

For about the past half a century, courts have almost always looked at four major variables: your age, the length of service to your company, the kind of job that you held, and how long it would take you to find a job.

The most important variable is how long it would reasonably take you to find another job. However, it can be very difficult to prove with any reasonable certainty just how long that is.  It’s always a prospective exercise, forward-looking and we all know it’s impossible to predict the future.  Consequently, Canadians courts spend significant amount of time examining the three variables your age, length of service, and nature of your job when assessing notice periods.

More often than not, the older you are, you’ll be entitled to more notice, particularly for those workers reaching closer to retirement age.  You may be closer to retirement and therefore potentially less attractive to other employers.  While a common misconception, there may be a perception that you may be less able to change and adapt to new company systems or have an education set that is not appropriate for what they are looking for.

The courts will also consider how long you have been with your previous employer. The longer you’ve been with an employer, the longer notice you will tend to get. This is a result of many factors all of which makes some amount of common sense. The longer you are with an employer, the more you are ingrained in its processes, procedures and culture.  An employee may suffer from a perception that you are ingrained in that previous employer’s operations.

Finally, within a company, the more senior your position, the more notice you will tend to get.  There are fewer “Chief Executive” positions in Canada than there are front line service positions. Therefore, as the thought process goes, to find a similar job, that CEO will require more time to find a similar one.

FiredWithoutCause.com was recently featured in an article written about  in ITBusiness.ca.  In it, downtown Toronto lawyer, Howard Levitt questioned the accuracy of our calculator:

“Levitt questions the accuracy of the calculator. His book outlines 130 separate factors that affect severance pay, and this database compares about four or five variables.”

In our online Employment Law Handbook, we acknowledge that there are many factors that could affect severance pay.  You may have been dismissed for cause, dismissed with bad faith, and been affected by several other factors.  As a lawyer myself, I’ve used Mr. Levitt’s book (written for lawyers) from time to time when counselling clients - and he uses the same variables we use in his own paper-based list of cases.

The challenge we want to address here at FiredWithoutCause.com is how to provide good legal information to our customers in a way that is cost-effective.  To do that, we’ve taken the most common variables that appear in almost all cases to help you understand what courts have awarded in cases similar to yours and that have been definitively recognized by all courts across the country as being the most commonly relied upon variables.  All other variables are extremely case specific.

What we try to accomplish at FiredWithoutCause.com is to provide a means for ordinary Canadians who can’t afford downtown legal fees to empower them with information to help them know where they stand.  They may very well call on Mr. Levitt for advice….

Can employers use our service? Absolutely, especially small-to-medium sized businesses

Thursday, July 16th, 2009

BenefitsCanada, a service aimed at HR professionals who generally work for employers mentioned us in their online news: http://www.benefitscanada.com/news/article.jsp?content=20090710_133814_8348. We couldn’t help but to notice their lead-in “HR legal staff be advised: a new online service is available for laid-off or fired Canadians to seek better serverance packages.”

Be advised?  Surely, employers wouldn’t be deliberately low-balling employees from what is a fair severance?  Beware the employee who knows what their rights are!

Actually, all fun aside - we’ve gotten lots of questions from small to medium size business owners who ask us whether they can use the site.  We say: ABSOLUTELY!  While the language we use is geared more to the employee, small to medium sized business owners can engage with our site to understand basic law around wrongful dismissal and use our calculator to get a sense of what might be a fair severance range for the employee that would minimize their risk of potential litigation.  Business owners can then make their own decision about how to conduct their severance negotiation strategy - and our Negotiation Manual can help them do it.

Part-time employees and workers are still entitled to notice when they lose their jobs

Thursday, July 16th, 2009

Last week’s Statistics Canada unemployment figures showed a significant increase in the number of people working part-time.  I thought I would briefly address this point and what it means for wrongful dismissal.  The short answer is: you are still entitled to notice before your job ends.

Whether you work full-time, overtime, one day a week, or five-half days a week, you are still governed by an employment contract.  And, like all other contracts, but especially employment contracts, if someone wants to terminate the contract - unless there is a legally binding clause that deals with termination and notice - you have to give the other person reasonable notice that the contract is ending.

So, if you are working part-time, and you lose your job, you are still entitled to reasonable notice.  Of course, the amount of salary you receive will reflect the fact that you are working part-time.  Let’s say that our Calculator tells you that courts in cases similar to yours have awarded notice periods of approximately 2 months.  A full-time employee at your level gets a salary of $1,000 month (just illustrating here).  You, as a part-time employee, earn $500 per month.  Based on this calculation, you might want to target a severance package that pays you salary equivalent to $1,000 (2 months x $500) whereas the full-time employee will get double that: $2,000.

Where part-time employees can really be hurt from wrongful dismissal is in the area of benefits.  Many employers offer benefits to full-time employees, but not part-time employees.  Full-time employees can often negotiate a situation where they can continue to receive their benefits, such as extended health, during their notice period while they look for another job.  If you don’t have those benefits, then there is nothing to receive during the notice period.

This is an interesting point for our government to consider by the way.  As the number of part-time workers increase, we will need to consider, as a society, how this will affect our social programs as demand for them increases when the number of people receiving private benefits decrease.

A big thanks to Val

Wednesday, July 15th, 2009

Its been a busy week following the media launch last Friday. But we’re already hard at work planning new enhancements that will make it an even more useful service to people seeking employment legal information. Today we met at one of our usual places for our weekly meetings, the Milestones in Burnaby. We’ve come to enjoy it as one of our favorite spots over the past year, in large part because of the friendliness of one of the servers, Val B. It was enjoyable sharing the news of the launch with her as she’s literally been with us every step of the way. Thanks Val! We’ll see you next week.

How is fair severance normally calculated by lawyers?

Monday, July 13th, 2009

We previously talked about all the reasons why you should pay attention to the employment standards act and statutes. In this post, we will talk about how lawyers normally decide what a fair severance should be.

As I mentioned before, unless your employer chooses to end your job because of some allegation that lawyers call “dismissal for cause”, then they must give you a certain amount of notice. The amount of notice you get is determined by three factors, in order of priority:

  1. Provincial employment standards
  2. Your contract or union collective agreement
  3. Common law

Here’s what that looks like in real-life terms.

1. Provincial employment standards:

Your employer can never give you less than what an employment standards statute says. So for example, in British Columbia if you’ve been working for your employer a year, you get at least two week’s notice, no matter what.

2. Your contract or union collective agreement

If you have a contract (usually written) with your employer that contains an agreement about how much notice you’ll get if you lose your job, your employer must give you what’s in that contract, so long as it’s more than what the statute gives you. This applies for union collective agreements too.

If you have a fixed-term employment contract, your notice period should be until the end of the fixed term, unless there was an early termination clause.

3. Common law

If you don’t have a contract with your employer, then you get what the common law gives you. Since the 1950s, Canadian courts have consistently applied the same variables with no exceptions. They look at your age, your length of service with the company, the kind of job you had (front-line, supervisor, manager, professional, executive, etc.), and how long it would reasonably take you to find another job.

The first three variables are clear-cut. But the last variable – how long it would reasonably take you to find another job – can be very difficult to prove without a huge up-front investment in research. Therefore, the courts most often spend a lot of time on the first three variables.

In all cases, courts will compare your age, length of service, and kind of job against previously decided cases and make a judgment call based on precedents set in similar cases.

In upcoming posts, I will talk about how each of these different factors affects the kind of notice you’d expect to get.

Feature story on News1130

Sunday, July 12th, 2009

We’re excited to report that FiredWithoutCause.com has been featured on News1130 news radio today (July 12, 2009) as part of their top stories of the hour. We appreciate the interview and hope that it will help get the word out to people that severance negotiation can be affordable to Canadians.

Global National Interview

Friday, July 10th, 2009

The latest numbers from statistics Canada show unemployment rates rising from 8.4% to 8.6% in June. Canadians who may have been one of the unfortunate to be caught in this now have a cost-effective means of determining whether they received a fair severance package.