Hi everyone, apologies for not being in more regular touch with all of you. For what it’s worth, my wife and I just had our first baby and I took some time off from my outreach activities to enjoy these first few days. Thanks to my business partner, Jim Hamlin, for keeping our business going.
While we’ve been a bit silent, we’ve been busy. I thought I would update you on some of the improvements that we have been working on:
- re-working our customer experience and intend to roll out a new user interface and workflow very shortly. Thanks to everyone for your great feedback on how to improve our service.
- working on a major upgrade to our database. After our upgrade, we will have more indexed, publicly accessible cases than any of our competitors. We are working on providing full-text cases for most, if not all, of our indexed cases. This upgrade is a major effort for us as we comb through decades of case research. After our upgrade though, we can provide summary results that are more comprehensive, accurate, and relevant.
- making it easier for repeat customers to access information in their accounts.
In related products, our company Paradigm Shift Solutions is working on two other products to bring “law to the people” and we’re pretty excited about that too. Keep checking for more information.
Meanwhile, check out our new temporary home page and media page where we have listed all of the fantastic media coverage we have received over the past three since our opening. I am especially proud to say that the Canadian Bar Association’s magazine recently covered us in their October/November issue as a “sign of the future” in the legal profession. As a lawyer myself, it’s nice to know that we are doing something to improve access to justice for Canadians: http://www.cba.org/CBA/PracticeLink/leadership_technology/online_services.aspx.
